Welcome to the Educational Services Training Portal

3/22/17 Thank you for your patience while we complete the transition to the new learning portal. The course catalog and online purchasing will be available shortly. Please call Educational Services for assistance. 1-800-748-2779

Recommended Browsers: Google Chrome, Internet Explorer. Be sure to use the most updated version of your browser.

 

Note about mobile: We have received notice that a handful of mobile phones do not display the registration fields properly. This is due to a limitation of your mobile device. Please complete your registration on a tablet, laptop, or desktop computer. You will then be able to view courses on your mobile phone. 

 

 

What is the difference between Registration and Enrollment?

Great question! Before you can enroll in courses, you need to register yourself in our learning portal.

 

REGISTRATION means create an account in our learning portal.

 

ENROLLMENT means sign up for a course. 

 

Each course participant must register in our learning portal before taking any courses we offer (classroom or online) because we track all training in our system. This allows you to have 24/7 access to your detailed training records. Once registered in our system, you can enroll in courses.

How do I register in the LMS?

From the home page, select "Register Here." Fill out the registration fields. A verification link will be sent to the email you entered in the registration form. Click on the link to verify your email address and complete the registration process, then return to the portal home page and sign in.

How do I enroll in a course?

1. Select a course or multiple courses from the catalog.

2. Pay for selected courses in our online payment portal. Paying for courses does not enroll you in a course. You must login to the learning portal to enroll.

3. Register in the learning portal, if you do not yet have an account.

4. Enroll in courses with unique subscription codes (Emailed to you after payment has been received.)

NOTE: You are not enrolled in a course until you complete this step.

 

Detailed Directions

 

Selecting courses and paying:

Select the course that interests you and click enroll. During the check out process, you will be asked to provide your name, address, email address and payment information.

 

If you are purchasing the course but someone else will take the course, your information should be supplied at check out but the course participant will register in our learning portal and complete the enrollment process.

 

After paying for the course(s), you must register for an account in our learning portal to enroll in the course (classroom or online courses.)  Each learner needs a unique email address.  If you do not have an email address, we suggest signing up for a free account through a service such as gmail or yahoo. 

 

Enrolling in a course:

After payment has been received, the purchaser will be emailed unique subscription codes for every person and course paid for in the order.

 

Each course participant must:

1. Click "Log In". If you do not have an existing learning portal account, click "Register Here" and complete the process.

2. When logged in, you should be on the "My Dashboard" screen. You will be asked if you have a subscription code. If you do not see this message, navigate to the upper left menu and choose "My Dashboard."  Enter the subscription code for your course and hit confirm. If you purchased several courses, enter each code separately, hitting confirm after each entry.

3. Using the upper left menu icon, choose "My Courses" to see your enrolled courses.

4. For classroom courses: From My Courses, click on your course. Confirm the date and time of your course. 

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What is my username? 

If you are registering yourself, you can choose your username.  We suggest using your e-mail address for your username, which will make it easy to remember. Your employer may have already registered you in the system. Please contact your employer to verify your user information. 

 

Can my company pay for the course?

 

If your company is paying for the course, enter the company name and address in the check out form instead of your personal address. You must still use your own personal or work email address. 

 

Can I purchase courses for someone else? Can I purchase courses for multiple people at the same time?

Yes! You may purchase multiple courses for multiple people in one payment transaction, but each actual participant must register in our learning portal so we can track his/her training records. We track registration, attendance, course hours/CEU's, and grades in our automated learning management system for each learner. If you are paying for multiple people/courses, all of the subscription codes will be sent to your email address. You then must give the codes to participants to complete the enrollment process. To register for courses and enroll in our system, each person needs a unique email address. 

 

Do I need to provide other information?

Once you have checked out and paid for your course(s), further directions to login to the learning portal and complete enrollment with your unique subscription codes will be emailed to you.  When you log in to the learning portal, you may be prompted to provide additional information, depending on the course you are taking, such as license number.  

 

We have a corporate account with Emerson. Can I pay for training on our corporate account?

Yes. Select the payment option "On Account" during the check out process. Your payment request will automatically be sent to Johnstone for approval. As soon as the request has been approved, you will receive an email confirmation and be sent subscription codes for enrollment.

 

What if I still need help?

We recognize it takes time to adjust to the new process and we are always here to walk you through the online purchase process! Contact Emerson Educational Services for assistance at 1-800-748-2779

Recommended Browsers: Google Chrome, Internet Explorer. Be sure to use the most updated version of your browser.

 

Subscription Code Tips

 

1. Copy and paste the code directly from the email into the subscription code box whenever possible, to reduce the chance of entering the code incorrectly. 

2. If you can't copy and paste the subscription code directly into the box, be sure to type in the code carefully. Letters and numbers can look similar. 

3. If you are already enrolled in the course, the system will return an "invalid code" error message. To check if you are already enrolled in a course, hover over the menu button in the top left corner and choose "My Courses" from the list. "My Courses" contains all of your currently enrolled courses. 

4. Be sure there are no spaces before or after the code when you paste it into the subscription code box. The system detects a space as a character and will return an "invalid code" message.

 

Can I complete my courses on my mobile phone or tablet?

Once enrolled in a course, you can view and complete the course on your mobile device.

Please note that due to browser compatibility issues and Google/Apple limitations, some features are best viewed on a laptop or desktop computer.

Note about mobile: We have received notice that a handful of mobile phones do not display the registration fields properly. This is due to a limitation from the mobile device. Please complete your registration on a tablet, laptop, or desktop computer. You will then be able to view courses on your mobile phone.

 

I enrolled in a course and can see it in "My Courses" but it won't play, what should I do?

This is most likely because your computer's browser is not up-to-date. To update your browser, visit the site of the browser you are using and download the latest version. 

 

How do I know what browser and version I am running on my computer?

Visit this site to see what browser you are using:

http://www.whatsmybrowser.org/